At Rubix, one of our main priorities together with safety, is providing all of our customers with a quality service experience. We take pride in what we do, and take every opportunity to instil our customer service ethic into the way we do things.
These are some of the little things you can expect from us:
- Door to door pick up and drop off – we believe in the personal touch
- SMS notification on safe drop off of your child
- Child minder on board (selected routes)
- Flexible service – catering for extra mural / exam timetable / sports & more
- Friendly, well trained, experienced staff
- Regular parent contact, through newsletters, e-mails and daily sms’s
- Regular updates of family information through our web based in contact system (ensuring we have your latest critical information at all times)
Sometimes, things don’t quite go according to plan, and when that happens it’s about how quickly we can turn the situation around. We always welcome feedback from you, our valued customers, and invite you do so now by following this link. If you are happy with our service, the highest compliment you can pay us, is by giving us a personal word of mouth referral. Thank you for your valued support, from all of us at Rubix
‘We grow our business by recommendation, please don’t keep us a secret’
